Download full-size image. Fig. 1. Theoretical model of employee emotion management.
Managing Emotional Employees
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An employee's ability to have emotional awareness and work well with others on the team directly impacts a company's ability to achieve their goals.
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You know the type: coworkers who never have anything positive to say, whether at the weekly staff meeting or in the cafeteria line.
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Emotional intelligence is the ability to know and effectively manage your emotions and perceive other people's emotions while managing them appropriately.
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... have to manage them to some extent too, as an employee, to keep things going smoothly (read about how to manage your manager – and yes it's a thing).
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